Privacy policy

PRIVACY AND COOKIES POLICY OF THE ONLINE STORE foxfurfashion.com

This Privacy Policy sets out the principles of collecting, processing, and using personal data obtained from Users by the online store FOX Robert Nowakowski, operating at foxfurfashion.com (hereinafter: the "Website"), run by the company FOX Robert Nowakowski based in Zielona Góra (hereinafter: the "Online Store").

This Policy is informational, meaning it does not impose obligations on the Customers of the Online Store foxfurfashion.com but aims to present the privacy protection rules.

The Online Store makes every effort to ensure the privacy and security of personal data provided by Users when using the Website and making purchases. Appropriate technical and organizational measures are taken for this purpose.

Who is the administrator of your personal data?

The administrator of personal data collected via the Online Store and other communication channels with Customers (such as hotline, email, Facebook, Instagram, etc.) is:

FOX Robert Nowakowski

based in Zielona Góra

ul. Chłodna 40, 65-127 Zielona Góra

Tax ID (NIP): 9730864321, REGON: 081048950

Contact: [email protected], phone: +48 663 530 075 (standard call rates apply, according to the operator's pricing)

The Administrator is also the Seller in the Online Store.

Consent to the processing of your personal data by our partners

The cookies used by the Controller are primarily intended to facilitate and improve the use of the Online Store or the Application by the Visitor. At the same time, the Controller cooperates with companies providing solutions to prevent abuses, such as advertising fraud, as well as those providing marketing services. As part of this cooperation, the browser or software installed on the Visitor’s device may also store cookies from entities engaged in such activities. These entities may act as independent data controllers or as joint controllers of personal data together with the Controller. The purpose of cookies from these companies is to ensure the safe use of the Online Store and to display advertisements to the Visitor tailored to their individual interests and preferences. In the Controller’s opinion, personalized ads are better suited to the Visitor’s needs than random advertising content. The implementation of such a model would not be possible without cooperation with advertising providers.

If you give your additional consent, data about your online activity, obtained through technologies such as cookies, may also be processed by our partners:

Google Ads (Google LLC), Google Analytics (Google LLC):

Information on Google’s use of cookies is available at: https://business.safety.google/privacy/

Facebook (Meta Platforms Ireland Limited):

Information on Facebook’s use of cookies is available at: https://www.facebook.com/privacy/explanation

For what purposes are your data processed?

The purpose and scope of personal data processing by the Administrator always result from the consent given by the Customer, applicable legal provisions, and actions taken by the Customer in the Online Store or via other communication channels.

Possible purposes for processing Customers’ personal data include in particular:

• Conclusion and performance of service agreements or taking actions at the request of a prospective Customer before the agreement is concluded – e.g., processing data to manage the Customer Account.
• Conclusion and performance of sales or reservation agreements, including actions taken at the Customer’s request before the contract conclusion – personal data are used to fulfill the order, confirm it, ship or reserve the product, and potentially to contact the Customer regarding these matters.
• Handling complaints – receiving and processing Customer claims.
• Presenting advertisements, offers, and promotions (e.g., discounts) related to the Administrator’s and its partners’ products or services (the current list of partners is available in the Online Store), including through the Newsletter service.
• Evaluating and analyzing Customer activity and data, including marketing profiling – e.g., to present offers tailored to the Customer’s interests, but without significantly influencing their decisions. These activities may also serve market and statistical analyses.
• Claim enforcement and defense against claims, including those of third parties – especially when using the Online Store’s functionalities and applications.
• Fulfilling legal obligations, e.g., tax and accounting duties – especially in the case of paid contracts.
• Correspondence with Customers, including responding to messages and inquiries.

Legal bases for processing your personal data

Customers' personal data are mainly processed to perform a contract to which the Customer is a party, or to take steps at their request before concluding the contract (basis: Article 6(1)(b) of the GDPR). This particularly applies to data provided when placing an order, concluding a sales contract, reserving products, or signing up for the newsletter. Similarly, data submitted in complaints are processed to handle the contract concerning the complained goods.

For marketing activities, data may be processed based on the legitimate interest of the administrator or its partners (Article 6(1)(f) GDPR), provided that partners do not have access to personal data unless the Customer has given separate, voluntary consent (Article 6(1)(a) GDPR). This concerns cases where partners co-create marketing content or have direct access to data.

Displaying personalized advertisements, promotional offers, and discounts based on automated data processing (including profiling), which may significantly affect the Customer’s purchasing decisions, requires prior consent (Articles 6(1)(a) and 22(2)(c) GDPR). This consent applies only to adults.

In other cases, data may be processed:

• based on consent, e.g., participation in contests (Article 6(1)(a) GDPR),
• to fulfill legal obligations imposed on the administrator, e.g., tax or accounting duties (Article 6(1)(c) GDPR),
• within the administrator’s or third party’s legitimate interests (Article 6(1)(f) GDPR), including:
• claim enforcement and defense of rights,
• conducting correspondence, including responses to inquiries from contact forms,
• market and statistical analyses,
• improving customer service quality,
• ensuring the security of telephone conversations by recording them, both on the hotline and in physical locations.

Is providing personal data mandatory?

Providing personal data is entirely voluntary. However, please note that failure to provide information required during registration or placing an order may prevent the use of certain store functions, including transaction processing. By providing your data, you also confirm that they are true and up-to-date.

What personal data do we collect?

The Administrator may process the following personal data of Customers:

• information provided in forms during account registration, order placement, reservations, as well as during phone conversations, such as: full name, email address, phone number, address (street, house/apartment number, postal code, city, country), residence address, business address or company headquarters, bank account number (in case of refunds), and for Customers who are entrepreneurs – also company name and tax identification number (NIP),
• data provided when subscribing to the newsletter, in contact forms, and in relation to complaints,
• other information obtained while using the Online Store, which may include technical data, statistics, or shopping preferences.

Your rights related to personal data processing

Under applicable personal data protection laws, every data subject has the right to:

• access their personal data,
• rectify inaccurate or incomplete data,
• request deletion of data ("right to be forgotten") or restriction of processing,
• object to data processing – including profiling – in cases specified in Article 21 of the GDPR,
• data portability to another administrator (if processing is based on consent or contract and is automated),
• withdraw previously given consent to data processing at any time, without affecting the lawfulness of processing before withdrawal,
• file a complaint with a supervisory authority, which in Poland is the President of the Personal Data Protection Office (UODO).

The exercise of the above rights may be subject to certain limitations under the law; however, we strive to ensure that user requests are handled in accordance with applicable regulations.

What data are automatically collected when using our website?

During a visit to our website, no data are automatically collected except for those stored through cookies.

Cookies are small text files that our server saves on the user’s device. They contain information related to the website visit and are used, among others, to ensure proper website operation, tailor content to user preferences, and facilitate the shopping process – e.g., by remembering the cart contents.

Our website uses both session cookies (automatically deleted after closing the browser) and persistent cookies (remaining on the device for a specified time or until manually deleted). The latter may remember login data, allowing faster access to the account during subsequent visits.

Users can manage cookies themselves – by allowing, blocking, or deleting them – using their browser settings. If difficulties arise, it is advisable to consult the browser help section or contact its developer.

Besides cookies, standard technical data typical for server logs may be collected during website use. These include IP address, browser and operating system type, internet service provider name, or URL of the page visited immediately before our site.

On selected subpages, so-called "web beacons" may also be used – small graphic elements that allow analysis of traffic and assessment of marketing effectiveness. They enable obtaining information such as page load time, URL, browser used, and data stored in cookies. This data is used solely for statistical and analytical purposes, without linking to the user’s personal data.

Managing cookies – deletion and blocking

You can control the use of cookies via your web browser settings.

By default, most browsers and other internet-connected device tools allow cookies. However, you can change these settings to block cookies or notify you each time cookies are sent to your device. This way, you can withdraw or modify your consent to cookie use at any time.

It is also possible to selectively block cookies from external providers while allowing cookies from the domain foxfurfashion.com. Detailed configuration information can be found in your browser’s documentation or settings.

Keep in mind that limiting cookies may affect some website functions and reduce user experience. Also, changes apply only within the given browser – if you use multiple browsers or devices, you will need to repeat these actions for each.

Profiling, Retargeting, and Personalization of Ads

Our website uses cookies to better tailor advertising content to users who have previously visited it. By analyzing past interactions, we can better understand user preferences and deliver marketing messages that match their interests. This allows us to display ads that follow the user on other websites, increasing their relevance and effectiveness.

Cookies also enable us to identify the preferences of our visitors, which allows us to tailor our offer to their needs and shopping habits. Based on this data, we present products most likely to meet specific expectations.

Non-personalized content is selected based on context, such as the information currently being viewed, recent search activity, or the general location of the user. Ads that are not tailored to individual preferences also take into account the topic of the viewed content and the approximate location. In contrast, personalized content and ads involve more precise matching, for example, displaying recommendations and ads based on prior activity in the browser, such as search history on Google. Additionally, in justified cases, cookies and data may be used to adapt content and services to the recipient’s age.

Users have the option to disable cookies used for ad personalization. In this case, they will still see ads, but these will not be based on their previous activity and may be less relevant to their interests.

Cookies also allow us to conduct statistical analyses and market research that help us improve our offer and the way we present content.

Information stored in cookies may be retained even after a browser session ends, allowing it to be used during the user's subsequent visits to the website.

Who Can Receive Your Personal Data?

The scope of data sharing depends on the type of services you use. The administrator may transfer your data to selected partners only to the extent necessary to perform specific actions related to the operation of the online store.

Recipients of your data may include, among others:

• hosting and IT system providers,
• courier companies and logistics operators handling order deliveries,
• electronic and card payment operators.

In some cases, data may be transferred to countries outside the European Economic Area (so-called third countries). However, this can only occur with entities that provide an adequate level of data protection in accordance with a decision of the European Commission — for example, through participation in the "EU-U.S. Data Privacy Framework" or based on so-called standard contractual clauses approved by the EC.

How Do We Protect Your Personal Data?

Personal data means information about an identified or identifiable natural person ("Personal Data"). An identifiable natural person is someone who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

We attach great importance to security and legal compliance in the processing of your personal data. Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation — "GDPR") and other applicable data protection laws.

The administrator pays great attention to the protection of personal data and safeguards the interests of data subjects. In particular, it ensures that the collected data:

• is processed in accordance with the law, fairly, and transparently for the data subject;
• is collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes;
• is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed;
• is accurate and, where necessary, kept up to date;
• is stored in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the data is processed;
• is processed with appropriate technical and organizational security measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

How Long Will We Keep the Collected Information?

We store personal data for the duration of the contract concluded with the customer, and after its termination — for the period during which claims related to its execution may be pursued, but no longer than 10 years from the date the contract ends.

Additionally, customer data is kept for tax and accounting purposes for 5 years from the end of the year in which a given financial event took place.

Personal data processed for marketing purposes is stored for the duration of the legal basis and purpose of processing.

What Cookies Do We Use in Our Online Store?

Final Provisions

In the event of doubts or inconsistencies between this Privacy Policy and consents given by the Customer, regardless of the provisions of the Privacy Policy, the basis for undertaking and defining the scope of our actions will always be the consents voluntarily given by the Customer or legal provisions. This document is of a general, informational nature only (it is not a contract or terms and conditions).

Any changes to the privacy and cookie policy will be made available on this page.

This version of the Privacy Policy is effective as of May 1, 2025.

Questions and Concerns

If you have any questions regarding the rules of this Privacy Policy, please contact FOX Robert Nowakowski (email address: [email protected] phone: +48 663530075 (ul. Chłodna 40, 65-127 Zielona Góra)